Privacy Policy – 3pattiok
How We Protect Your Personal Data

3pattiok ("we", "us", "our") is the operator of the online betting and gaming platform accessible at https://3pattiok.ws. We are the data controller responsible for the personal information collected through the 3pattiok platform and website.

This Privacy Policy applies to all visitors to the 3pattiok website and to all registered players who hold an account on the platform. It covers data collected through any device you use to access 3pattiok — including smartphones, tablets and desktop computers — and through any means including direct registration, customer support interactions and promotional programme participation such as the Refer a Friend scheme.

By accessing 3pattiok or creating a player account, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how 3pattiok handles personal data, you should not create an account or use the platform.

3pattiok collects personal data through several channels. Below is a comprehensive breakdown of what we collect, when we collect it and why it is needed to operate the platform safely for Pakistani players.

2.1 Registration Data

When you create a 3pattiok account, we collect your legal full name, date of birth, Pakistani mobile number, email address and a password. This information is required to open and manage your account. Without it, we cannot create your account on 3pattiok.

2.2 Identity Verification Data

To comply with age verification and anti-money laundering obligations, 3pattiok may request copies of identity documents including your CNIC (Computerised National Identity Card), passport or driving licence. We may also request proof of address and source of funds documentation for higher-value accounts. This data is processed securely and retained only as long as required by law.

2.3 Financial Data

When you make a deposit or withdrawal on 3pattiok, we collect transaction information including the payment method used (Easypaisa, JazzCash, NayaPay, SadaPay, IBFT or Visa/Mastercard), transaction amounts in PKR, transaction timestamps and reference numbers. 3pattiok does not store full card numbers or full mobile wallet credentials — sensitive payment data is handled by our regulated payment service providers under their own security protocols.

2.4 Betting and Gaming Activity

3pattiok automatically records all betting and gaming activity associated with your account — including bets placed, markets selected, games played, session durations, stake amounts, winnings and withdrawals. This data is used for account management, responsible gaming monitoring, fraud detection and statistical analysis to improve the platform.

2.5 Device and Technical Data

When you visit 3pattiok, we automatically collect certain technical information including your IP address, browser type and version, operating system, device identifiers, screen resolution and the pages you visit on 3pattiok. This data helps us secure the platform, detect unusual access patterns and optimise the user experience for Pakistani mobile users.

2.6 Customer Support Communications

If you contact 3pattiok's support team via email, live chat or phone, we collect and retain records of those communications, including your name, contact details and the content of the conversation. These records are used to resolve your issue and to improve our support service over time.

3pattiok uses personal data only for the purposes described below. We do not use your data for purposes that are incompatible with those stated in this Privacy Policy.

3pattiok processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contract performance: Processing is necessary to fulfil our contract with you — i.e., to provide the 3pattiok betting and gaming services you have signed up for.
• Legal obligation: Processing is required by applicable Pakistani law, including age verification, anti-money laundering compliance and financial crime reporting obligations.
• Legitimate interests: Processing is necessary for 3pattiok's legitimate interests — such as fraud prevention, platform security and improving our service — provided those interests do not override your fundamental privacy rights.
• Consent: For marketing communications and non-essential cookies, 3pattiok processes your data only where you have given clear, affirmative consent. You can withdraw that consent at any time.

3pattiok does not sell, rent or trade your personal data to any third party for marketing or commercial purposes. Full stop. Your data is shared only in the limited circumstances described below, and only to the extent strictly necessary.

5.1 Payment Processors

To process your PKR deposits and withdrawals via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT or Visa/Mastercard, 3pattiok shares the necessary transaction data with your chosen payment provider. These providers operate under their own privacy policies and security certifications. 3pattiok selects payment partners that meet industry security standards.

5.2 Identity Verification Providers

For age verification and KYC (Know Your Customer) checks, 3pattiok may share identity document data with accredited verification service providers. These providers verify the authenticity of your documents and confirm your age but do not use your data for any other purpose.

5.3 Legal and Regulatory Authorities

3pattiok may be required by law to disclose personal data to regulatory authorities, law enforcement agencies, courts or the Financial Monitoring Unit (FMU) of Pakistan in connection with anti-money laundering investigations, fraud enquiries or other legal processes. Such disclosures are made only when legally required and to the minimum extent necessary.

5.4 Technology and Infrastructure Providers

3pattiok uses trusted third-party technology providers — including cloud hosting services, analytics tools and customer support software — that may process personal data on our behalf as data processors. All such providers are bound by data processing agreements and are not permitted to use your data for their own purposes.

Like most websites, 3pattiok uses cookies and similar tracking technologies to improve the user experience and to understand how the platform is being used. Below is a breakdown of the types of cookies 3pattiok uses.

6.1 Essential Cookies

These cookies are strictly necessary for 3pattiok to function. They keep you logged in during your session, remember your language preference and secure your account activity. You cannot opt out of essential cookies while using 3pattiok, because without them the platform would not work.

6.2 Analytics Cookies

3pattiok uses analytics tools to understand how players interact with the platform — which pages are visited most, where users drop off and how the betting interface is being used. This information is collected in aggregated, anonymised form and helps us improve 3pattiok for Pakistani users. You can opt out of analytics cookies through your browser settings.

6.3 Preference Cookies

These cookies remember settings you have chosen on 3pattiok — such as your preferred deposit method or your notification preferences — so you do not have to set them again each time you log in.

6.4 Managing Cookies

You can manage, restrict or delete cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of 3pattiok. Most smartphones and browsers provide clear options to manage cookie preferences in their settings menus.

3pattiok retains personal data only for as long as is necessary to fulfil the purposes described in this Privacy Policy and to comply with applicable legal obligations. The following general retention periods apply:

• Active account data: Retained for the lifetime of your 3pattiok account plus a minimum of five years after account closure, in line with financial record-keeping obligations.
• Identity verification documents: Retained for five years from the date of verification or from the date of account closure, whichever is later — in compliance with Pakistani AML regulations.
• Transaction records: Retained for seven years following the transaction date, as required under financial record-keeping laws applicable to 3pattiok.
• Customer support communications: Retained for two years from the date of the last communication, unless a longer period is required in connection with an ongoing dispute or legal matter.
• Marketing consent records: Retained for as long as you remain on our marketing list, plus two years after unsubscription — to demonstrate compliance with consent requirements.

When data is no longer required and the applicable retention period has expired, 3pattiok deletes or anonymises it securely. Anonymised data (which can no longer be linked to any individual) may be retained indefinitely for statistical and analytical purposes.

Data security is a core operational priority at 3pattiok. We implement technical and organisational measures appropriate to the sensitivity of the personal data we hold and the risks associated with its processing. Key security measures in place at 3pattiok include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and 3pattiok's servers.
• Encrypted storage of sensitive personal data including identity documents and payment information on servers protected by multiple security layers.
• Access controls: Only authorised 3pattiok employees with a demonstrated need can access player personal data, and all access is logged.
• Regular security audits and vulnerability assessments conducted by independent security professionals.
• Incident response procedures to detect, contain and respond to any data security incidents swiftly, including notifying affected players and relevant authorities where required by law.

Despite these measures, no online platform can guarantee absolute security. If you have any concerns about the security of your 3pattiok account, contact support@3pattiok.ws immediately.

As a player on 3pattiok, you have the following rights in relation to your personal data. You can exercise any of these rights at any time by contacting us at support@3pattiok.ws with "Privacy Request" in the subject line. 3pattiok will respond within 30 days.

To exercise any of the above rights, contact 3pattiok at support@3pattiok.ws. We may need to verify your identity before fulfilling a request to protect against fraudulent data access. Verification is done by confirming details already held on your account — we will not ask for information we do not need.

3pattiok may send you promotional communications about bonuses, new games, PSL special offers and other 3pattiok features via email or SMS — but only where you have given your express consent during registration or subsequently through your account preferences.

You can withdraw your consent and unsubscribe from marketing messages from 3pattiok at any time by:

• Clicking the unsubscribe link in any marketing email from 3pattiok;
• Replying STOP to any SMS message sent by 3pattiok;
• Updating your communication preferences in your 3pattiok account settings; or
• Emailing support@3pattiok.ws with "Unsubscribe" in the subject line.

Opting out of marketing communications does not affect transactional messages — 3pattiok will still send you account notifications such as deposit confirmations, withdrawal notifications and important account security alerts, as these are essential to the service.

3pattiok is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a person under 18 has registered on 3pattiok or provided us with their personal data without authorisation, please contact us immediately at support@3pattiok.ws.

Where 3pattiok identifies that personal data has been collected from an under-18 user, we will delete that data immediately, close the associated account and refund any deposits to the original payment method. No winnings generated during such a session will be paid out.

From time to time, the 3pattiok platform may contain links or references to third-party websites, services or content — for example, links to the official PCB or ICC website in relation to cricket scores or tournament information. These links are provided for your convenience only.

3pattiok has no control over the content, privacy practices or data handling of any third-party website. This Privacy Policy applies solely to data collected and processed by 3pattiok itself. We strongly recommend reviewing the privacy policy of any third-party website you visit through a link on 3pattiok before providing any personal information to that site.

3pattiok may update this Privacy Policy from time to time to reflect changes in our data practices, changes to the platform, or changes in applicable law. When we make material changes, we will notify registered players via the email address on their account before the changes take effect. Minor updates may be made without direct notification, but the "Last updated" date at the top of this page will always reflect the most recent revision.

We encourage you to review this Privacy Policy periodically to stay informed about how 3pattiok collects and uses your personal data. Continued use of 3pattiok after a policy update constitutes your acceptance of the revised Privacy Policy.

If you have any questions about this Privacy Policy, wish to exercise any of your data rights or have a complaint about how 3pattiok has handled your personal data, please contact us through any of the following channels:

• Email: support@3pattiok.ws (include "Privacy Request" or "Privacy Complaint" in the subject line)
• Live Chat: Available on 3pattiok after login, 24 hours a day, 7 days a week
• FAQ: Visit our FAQ page for quick answers to common privacy and account questions

3pattiok aims to acknowledge all privacy requests within 48 hours and to resolve them fully within 30 days. If you are not satisfied with our response to a privacy complaint, you may have the right to escalate the matter to the relevant data protection authority in Pakistan.